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KeKu calls not connecting?

KeKu stopped working? Here is the way out

KeKu has effectively left the international calling business — the app is gone from the US App Store and users report unusable credit. Here is how to recover what you can and switch without getting burned again.

Quick answer

KeKu is no longer a working option for international calling: its app was unpublished from Google Play in 2022, the US App Store listing now returns nothing, and the company itself describes pivoting from international calling to an AI call-management product. Users publicly report prepaid credit they cannot use and support that does not respond. The practical alternative is a pay-as-you-go service with the rate shown before each call and a written refund policy — BoraPhone does exactly that from the browser, from $0.02/min, with the first call free.

What actually happened to KeKu

KeKu (originally StanaCard, founded 2010) built its name on cheap international calls and local-access numbers for expats. That business has wound down: the Android app was unpublished from Google Play in July 2022, the US App Store listing is gone, and KeKu’s own site now describes a transition "from international calling pioneer to AI assistant" — a phone-number product for call screening and spam protection, not a calling card.

The painful part is how the wind-down landed on customers. Review sites carry a consistent pattern into 2026: top-ups that stopped connecting calls, password resets that never arrive, support that has gone quiet, and prepaid balances that were never refunded. Whatever the company’s intentions, waiting for a stranded balance to fix itself has not worked for the people reporting it.

If you still have money in a KeKu account: document your balance with screenshots, send one clear email to support requesting a refund, and if you topped up recently by card or PayPal, ask your bank about a chargeback for services not delivered — that is the recovery path that most often actually works.

What KeKu gets right — and where it falls short

What KeKu got right, historically
  • Local access numbers let you call without mobile data — genuinely useful before data got cheap.
  • Competitive rates and US numbers for expats during its active years.
  • It pioneered features (call recording, callthrough) that mainstream apps added later.
Why it is not an option today
  • App removed: unpublished from Google Play in 2022; the US App Store listing no longer exists.
  • Users report topped-up credit that cannot be used and accounts they cannot access.
  • Support unresponsive — recent reviews describe recorded messages and unanswered emails.
  • The company has publicly pivoted to an AI call-assistant product; consumer calling is not coming back.

Pricing model: BoraPhone vs KeKu

The per-minute rate is only part of the price. How a service bills — minimums, renewals, expiry, fees — usually matters more.

 BoraPhoneKeKu
ModelPay-as-you-go, from $0.02/minPrepaid credit — service no longer reliably delivered
Minimum top-up$5Top-ups reported as unusable by current reviewers
Rate transparencyExact rate shown before every callNo published rates remain
Refunds100% refund if a call fails, in writingUsers report no refunds on stranded balances
SupportHuman supportReported unresponsive

Feature comparison

FeatureBoraPhoneKeKu
Currently accepting and completing calls
Calls from the browser, no app
App available in US app storesNo app needed
Landlines and mobiles in 180+ countries
Written refund policy for failed calls
Email-only signup, no phone verification

Which one fits you?

Switch to BoraPhone if…
  • You have calls to make today and your KeKu credit is stuck — you need a line that works now.
  • You never want to park money with an opaque provider again: top up $5, see every rate before dialing, refunds in writing.
  • You liked calling without installing anything — BoraPhone runs entirely in the browser.
Stick with KeKu if…
  • Honestly: nobody, for international calling. If you want KeKu’s new AI call-screening product for a US number, that is a different tool for a different job.

Switching takes about a minute

1
Open boraphone.com

No download, no app store. The dialer runs in the browser you already have — laptop or phone.

2
Sign up with your email

No phone verification. Your first call is free, so you can test the exact number you need to reach before paying anything.

3
Top up $5 when it works for you

Rates from $0.02/min, shown before every call. No subscription to manage and nothing from KeKu to cancel first — just stop using it.

Frequently asked questions

Ready to try the KeKu alternative that runs in your browser?

Email signup, rate shown before you dial, first call free. No subscription, no app, nothing to cancel later.